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Property Information

Nestled in the vibrant heart of Bucerias, the 5 Frogs Hotel offers a unique blend of comfort, tradition and local charm. Inspired by a whimsical legend, our boutique retreat promises an unforgettable experience. Steps from the beach and cultural delights, it’s not just a stay—it’s a journey into the essence of Bucerias.


Property Name: 5 Frogs Hotel Bucerias

Street Address: Lazaro Cardenas 70

City : Bucerías - Nayarit

Postal Code : 63732

Phone: +52 329 298 3124

Email: info@5frogshotelbucerias.com

Amenities
  • Baggage storage
  • Concierge
  • Fax services
  • Foreign currency exchange
  • Laundry service
  • Photocopying services
  • Printer
  • Swimming pool
  • Welcome drink
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • All rooms disinfected daily
  • BBQ facilities
  • Beach chairs / loungers
  • Beach Umbrellas
  • Car rental
  • CCTV in common areas
  • CCTV outside property
  • Cleaning chemicals used are effective agaist COVID
  • Common areas disinfected daily
  • Daily Housekeeping
  • Exterior corridor
  • First aid kits
  • Food can be delivered for in-room dining
  • Food delivery
  • Garden
  • Golf course within 3.5 km / 2 mi
  • Grocery deliveries
  • Internet
  • Ironing Service
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Postal Service
  • Safety deposit box
  • Shuttle service
  • Smoke-free property
  • Sun deck
  • Taxi service
  • Terrace
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Pet Friendly (in select suites)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Daily Rate
You may amend or cancel your reservations outside of 48 hours prior to the arrival.  Any cancellations and or amendments within 48 hours will have a penalty of 30% charge of the full reservation total.
 
Weekly Rate 
You may amend or cancel your reservations outside of 7 days before the arrival.  Any cancellations and or amendments within 7 days prior to arrival will have a penalty of 30% of the full reservation total. 

Monthly Rate - 
You may amend or cancel your reservations outside of 30 days prior to the arrival.  Any cancellations and or amendments within 30 days will have a penalty of 30% of the full reservation total.


Terms and Conditions

  1. Reservation Confirmation:
    • All reservations are subject to availability and will be confirmed upon receipt of a valid credit card or payment.
  2. Cancellation Policy:
    • Cancellations must be made within the stipulated timeframe specified during the reservation process to avoid penalties.
    • Late cancellations or no-shows may result in charges equivalent to the first night's stay.
  3. Check-in/Check-out:
    • Check-in time is after 3:00 PM, and check-out is by 11:00 AM.
    • Early check-ins and late check-outs are subject to availability and may incur additional charges.
  4. Payment:
    • Payment for the entire reservation must be settled upon check-in.
    • A valid credit card must be presented at check-in, even if the payment is made through alternative means.
  5. Room Occupancy:
    • The maximum number of occupants per room is specified during the reservation process.
    • Additional guests may be accommodated for an extra fee.
  6. Age Requirement:
    • Guests must be at least 18 years old to check in. Minors must be accompanied by an adult.
  7. Security Deposit:
    • A security deposit may be required at the time of check-in to cover incidental charges. This deposit is refundable upon check-out.
  8. Property Policies:
    • Guests are expected to adhere to all hotel policies and regulations.
    • Any damage to hotel property or violation of policies may result in charges.
  9. Smoking and Pets:
    • Smoking is strictly prohibited in designated non-smoking areas.
    • Pets may be allowed in specific rooms, subject to availability, and may incur additional fees.
  10. Force Majeure:
    • The hotel is not responsible for unforeseen circumstances such as natural disasters, strikes, or other events beyond its control that may affect the reservation.
  11. Amendment of Reservation:
    • Changes to reservation dates or room types are subject to availability and may result in additional charges.
  12. Privacy Policy:
    • Guest information will be handled in accordance with the hotel's privacy policy.
By proceeding with the reservation, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. The hotel reserves the right to modify these terms at its discretion

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