Property Name: Surfo House
Street Address: 2do y 3er piso Encima del Super Compro, C. del Parque,
City : Tamarindo - Guanacaste
Postal Code : 50309
Contact Name: Arturo Uzcategui
Phone: 88023802
Email: info@surfohouse.com
Amenities
- Concierge
- Elevator
- Air conditioning
- Beach
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Common areas disinfected daily
- Contactless check-in / check-out
- Fire extinguishers
- First aid kits
- Guest accommodations disinfected between stays
- Internet
- Invoices
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Non-smoking rooms
- Outdoor furniture
- Property has wheelchair access
- Restaurant
- Smoke alarms
- Smoke-free property
- Surfing lessons
- Tour Assistance
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
Terms and Conditions
Terms and Conditions for Surfo House---Prices and TaxesAll rates displayed include a 13% Value-Added Tax (VAT) as required by Costa Rican law. Prices are subject to change without prior notice, but rates confirmed at the time of booking are final.---Payment and Terms at Check-in/Check-outA hold of $250 will be placed on your credit card at check-in as a security deposit. This hold will be released after check-out, subject to an inspection of the room and premises for damages or rule violations.Reservations can only be made through our official website or online travel agencies (OTAs).No cash transactions are accepted for reservations or payments at the property.Full payment is required at the time of booking or prior to check-in, depending on the booking terms.---Traveling with MinorsMinors are welcome at Surfo House. Guests traveling with children must ensure they maintain a peaceful environment by keeping noise to a minimum and ensuring children do not disturb other guests.---Accessibility or Special NeedsSurfo House is accessible to handicapped guests, and we strive to accommodate special needs whenever possible. Please contact us in advance for specific accessibility requirements or assistance.---ParkingFree street parking is available for all guests. However, Surfo House is not responsible for any damage to vehicles or the loss of personal items left inside them. Guests park at their own risk.---Hotel EventsHosting events or parties on the property is strictly prohibited.Quiet hours are enforced from 10:00 PM to 6:00 AM. Guests violating this policy will be subject to a $150 fine for excessive noise or disturbances.---Dispute Resolution/IssuesIn the event of any disputes or issues, guests are encouraged to address them directly with management. We will make every effort to resolve concerns in a timely and amicable manner.Disputes that cannot be resolved directly will be referred to a Costa Rican mediator or arbitrator, in compliance with local laws.---Use of Personal InformationSurfo House collects personal information solely for the purpose of processing reservations, improving guest experiences, and complying with legal obligations. We do not share personal data with third parties, except as required by law or for payment processing. By booking with us, you consent to our use of your personal information in accordance with our privacy practices.---LiabilitySurfo House is insured through INS (Instituto Nacional de Seguros) to cover accidents occurring within the premises. However, incidents caused by guest negligence are not covered, and guests are responsible for their actions.Surfo House assumes no liability for accidents, injuries, or losses occurring outside the property, including those during guest excursions or activities.---Force MajeureSurfo House is not liable for failure to fulfill reservations or provide services due to force majeure events, including but not limited to natural disasters, government restrictions, pandemics, strikes, or other circumstances beyond our control. In such cases, we will work with guests to reschedule stays or provide credits for future visits.---Third-Party RightsThese terms and conditions are solely between Surfo House and the guest making the reservation. No third party shall have rights under or in connection with these terms.---WaiverFailure by Surfo House to enforce any term or condition at any time does not constitute a waiver of that term or condition or of any other terms.---SeveranceIf any provision of these terms and conditions is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.---Non-Smoking PolicySurfo House is a 100% non-smoking property. Guests found smoking in any part of the property will incur a $250 fine.---Fines and PenaltiesA $150 fine will be imposed for clogging toilets with unauthorized items, including tampons, washcloths, baby wipes, or anything other than toilet paper.A $200 fine will be charged for loud noise or disturbances after 10:00 PM.---These policies are designed to ensure a safe, comfortable, and enjoyable stay for all our guests. By booking with Surfo House, guests agree to comply with these terms and conditions. Non-compliance may result in fines, charges, or the termination of your stay without a refund.